Distance sales contract

1.1 Seller

- Registered name: [not yet provided] ("Olur") - MERSİS no.: [not yet provided] - Tax office / tax no.: [not yet provided] / [not yet provided] - Address: [not yet provided] - Phone / email: [not yet provided] / [not yet provided] - KEP (registered email) address: —

1.2 Buyer

- Name / company name: [filled in at checkout] - Billing address: [filled in at checkout] - Phone / email: [filled in at checkout] / [filled in at checkout] - Delivery address: [filled in at checkout]

This contract sets out the rights and obligations of the parties, under Law No. 6502 on Consumer Protection (Tüketicinin Korunması Hakkında Kanun) and the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği), in respect of the sale and delivery of the goods described below with their sale price, which the Buyer ordered electronically through the website https://olur.ai and which are to be made from the 3D model file the Buyer uploaded.

Before ordering, the Buyer read the Pre-contract information form and confirmed having been informed. The Pre-contract information form forms an integral part of this contract.

• Subtotal: [filled in at checkout]
• Tax (VAT / KDV): [filled in at checkout]
• Shipping: [filled in at checkout]
• Total payable (including taxes): [filled in at checkout]
• Payment method: [filled in at checkout]
• Order date: [filled in at checkout]

Prices are calculated on the Seller's server and fixed when the order is placed; a later change to a pricing rule or exchange rate does not change the price of an order already placed. No charge that was not shown separately at checkout (shipping included) will be requested from the Buyer afterwards.

Card payments are taken through the payment page of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş.; card details are neither seen nor stored by the Seller. For payment by bank transfer (havale / EFT), the bank details and the payment due date are given on the order page and by email. An order not paid by the payment due date is cancelled automatically without any charge to the Buyer.

The contract is formed when the Buyer approves this contract and the Pre-contract information form electronically at checkout and places the order. The order is accepted by the Seller and scheduled for production when payment is received (for approved business accounts, on the agreed approval).

The Seller may decline or cancel an order if it becomes clear that the file cannot technically be manufactured, if the order is for goods listed as not made in the Terms of use, or if performance becomes impossible for another reason. The Buyer is then notified with the reason, and everything collected is refunded in full.

The goods are sent by courier to the delivery address the Buyer gave. The delivery date shown on the order is an estimate; in any event the Seller performs within the statutory period of 30 days from the date the order reached it. If the Seller learns that performance has become impossible, it notifies the Buyer within the period set by the Distance Contracts Regulation and refunds all payments collected within the statutory period.

The Seller is responsible for loss of or damage to the goods until they are delivered to the Buyer or to a person the Buyer designates. The courier and tracking number are emailed when the parcel is sent. Details: Delivery and shipping terms.

The Seller undertakes to make the goods in accordance with the file the Buyer uploaded and the options chosen, within the manufacturability warnings shown on the quote and the general tolerances of the FDM process; to deliver the goods intact, complete and with the characteristics stated in the order; and to issue the invoice for the sale according to the Buyer's billing details.

The Seller gives no certificate, test result or declaration of conformity that it does not hold; unless a separate written undertaking is given, the Seller makes no undertaking that a part is fit for the Buyer's intended use (for example food contact, medical use or a safety-critical use).

The Buyer confirms that the order and billing details given are correct, that the Buyer holds the necessary rights in the files uploaded, and that the order does not breach the Terms of use. The Buyer should check the parcel on delivery; for a damaged parcel, the Buyer should have the courier record a damage report before accepting it and report the matter from the order page.

Under Article 15(1)(ç) of the Distance Contracts Regulation, the right of withdrawal does not apply to contracts for goods prepared in line with the consumer's wishes or personal needs. Because the goods under this contract are made solely for the Buyer, from the Buyer's file and choices, the Buyer has no right of withdrawal. For consumers in the European Union, Article 16(c) of Directive 2011/83/EU provides the same exception for goods made to the consumer's specifications. This does not affect the cancellation option in Article 9 or the rights for defective goods in Article 10.

The Buyer may cancel the order free of charge from the order page before it is accepted and within the first 2 hours after acceptance (if production has not started). Cancellation requests after production has started are assessed by the Seller; an order handed to the courier cannot be cancelled. When an order is cancelled, everything paid is refunded in full by the method used to pay. Details: Cancellation and refunds.

If the goods are delivered defective, damaged, incomplete or different from the order, the Buyer may report this by opening a claim with photos from the order page within 14 days of delivery; the end of that period does not remove any statutory rights, and the Buyer may still contact the Seller afterwards using its contact details. A Buyer who is a consumer may, under Article 11 of Law No. 6502, exercise one of the rights to withdraw from the contract, to a price reduction, to free repair or to replacement with defect-free equivalents; the costs of exercising these rights are borne by the Seller. Liability for defective goods is subject to a two-year limitation period from delivery (Law No. 6502, Article 12).

A part made in accordance with the Buyer's file and choices that does not meet expectations for reasons arising from the design itself (for example, not fitting in an assembly) is not defective; this is why manufacturability warnings are shown before ordering.

The e-Archive invoice or e-Invoice (e-Arşiv fatura / e-Fatura) for the sale is issued according to the billing details the Buyer gave at checkout and sent to the Buyer electronically.

The Buyer's personal data is processed for the purposes described in the Privacy notice (KVKK) and in accordance with KVKK (Law No. 6698 on the Protection of Personal Data).

This contract is governed by Turkish law. A Buyer who is a consumer may apply, within the monetary limits announced each year by the Ministry of Trade, to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) where the Buyer lives or where the transaction took place, and above those limits to the Consumer Court (Tüketici Mahkemesi).

This contract was formed and entered into force when the Buyer gave approval electronically at checkout. The Seller keeps the versions of the contract and the Pre-contract information form the Buyer approved with the order record; the Buyer can reach them from the order page and through the links in the order confirmation email.